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Genuinely cares about people, is concerned about their work and non-work problems, is available and ready to help, is sympathetic to the plight of others not as fortunate, demonstrates real empathy with the joys and pains of others.


Is cool under pressure, does not become defensive or irritated when times are tough, is considered mature, can be counted on to hold things together during tough times, can handle stress, is not knocked off balance by the unexpected, doesn't show frustration when resisted or blocked, is a settling influence in a crisis.


Comes up with a lot of new and unique ideas, easily makes connections among previously unrelated notions, tends to be seen as original and value-added in brainstorming settings.

Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers, gets first-hand customer information and uses it for improvements in products and services, acts with customers in mind, establishes and maintains effective relationships with customers and gains their trust and respect.

Drive for Results

Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very results oriented, steadfastly pushes self and others for results.

Integrity and Trust

Is widely trusted, is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn't misrepresent herself/himself for personal gain.


Practices attentive and active listening, has the patience to hear people out, can accurately restate the opinions of others even when she/he disagrees.

 hands in heart

Job Details

Requisition Number 16-0189
Post Date 5/31/2017
Title Program Assistant
Type Full Time
City Ocala
State FL
Description Provides general program support for the academic and social services components by performing the following duties.

Essential Duties and Responsibilities include the following:
• Follows lesson plan and supervises class in the absence of the Teacher Advisor. (Must follow the local school board guidelines with regard to certification requirements).
• Assists in proctoring the state required tests.
• Answers incoming call and greets visitors in a timely, professional, and friendly manner.
• Orders, picks up and distributes lunches for students; processes lunch forms ensure codes, i.e. free or reduced codes are accurately in the system; performs National School Lunch Program duties where applicable.
• Records and maintains transportation log; distributes transportation passes as applicable.
• Maintains daily attendance records and may enter data into ETO (and school board information systems as assigned).
• Participates in after-hours center activities to support girls, families and the growth of the program.
• Inventories supplies for the daily operation of the meal program (where applicable).
• Assist in the administration of the Behavior Modification program.
• Maintains the stock for the incentives and outwear.
• Helps to coordinate the awards ceremony.
Requirements Education and/or Experience and Technical Skills:
High School Diploma or equivalent required, prefer Associates or Bachelors Degree. Minimum six months experience in an educational environment is preferred.
• Minimum experience using personal computers and database software required.
• Current Florida driver’s license or state issued ID is required.

Other Requirements:
• Must adhere to Agency Values and Principles.
• Upholds the ethical standards of the Agency.
• Follows policies and procedures of the Agency.
• Must work evenings and weekends as required to fulfill workload requirements.
• Must be able to travel by automobile, plane, train, etc.; occasional overnight travel may be required.
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