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Genuinely cares about people, is concerned about their work and non-work problems, is available and ready to help, is sympathetic to the plight of others not as fortunate, demonstrates real empathy with the joys and pains of others.


Is cool under pressure, does not become defensive or irritated when times are tough, is considered mature, can be counted on to hold things together during tough times, can handle stress, is not knocked off balance by the unexpected, doesn't show frustration when resisted or blocked, is a settling influence in a crisis.


Comes up with a lot of new and unique ideas, easily makes connections among previously unrelated notions, tends to be seen as original and value-added in brainstorming settings.

Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers, gets first-hand customer information and uses it for improvements in products and services, acts with customers in mind, establishes and maintains effective relationships with customers and gains their trust and respect.

Drive for Results

Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very results oriented, steadfastly pushes self and others for results.

Integrity and Trust

Is widely trusted, is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn't misrepresent herself/himself for personal gain.


Practices attentive and active listening, has the patience to hear people out, can accurately restate the opinions of others even when she/he disagrees.

 hands in heart

Job Details

Requisition Number 17-0075
Post Date 5/2/2017
Title Counselor II
Type Full Time
City Immokalee
State FL
Description Position Overview: This position is responsible for providing services to girls that include intensive daily case management needs, familial and crisis counseling and leads psycho-educational groups by performing the following duties:
Role and Responsibilities
• Counsels girls whose behavior, school progress, or mental or physical condition indicates need for assistance.
• Role models for staff appropriate strategies decided upon to effect change in the behavior of girls.
• Provides training and skill building materials to staff to increase the gender competence of staff in their role and interaction with girls.
• Ensures outcome measures compliance in the girl’s reported progress.
• Attends field trips and other extracurricular activities and acts as lead person for these activities as required.
• Provides support and direction for girls participating in the program.
• Works in partnership with girls and their families to find a common approach to problem solving, crisis counseling and intervention.
• Provides counseling and peer mediation in crisis situations.
• Ensures the integration of the Six Developmental Domains and Gender Responsive programming in daily practices.
• Prepares for and participates in care review meetings and may facilitate care review meetings.
• Prepares for and facilitates monthly parent/guardian contacts.
• Sources outsides services and ensures the services are responsive to the individual needs of the girls based on their assessment.
• Ensures girls are transported and cared for in a safe environment (including escorting to bus stop), if needed, based on the individual Center needs.
• Leads group counseling sessions to enhance social development of individual students and provides peer support in areas such as grief, stress, abuse or chemical dependency.
• Uses ETO to document in an accurate and timely manner in accordance with PACE policies and regulatory agency standards.
• Participates in the intake interview to assess the needs of each girl and family, collaborates with in-take team and may help make decisions about placement into the program.
• Coordinates care management and referral services for students and families during program enrollment.
Requirements Qualifications and Education Requirements
• Bachelors Degree from four-year College or University. Major in Social Work, Psychology, Mental Health, Counseling or a related field or equivalent experience preferred.
• Minimum three to five years prior experience
• Knowledge of case management practices and excellent therapeutic counseling skills and crisis management skills
• Minimum experience using personal computers and basic office equipment
• Current Florida driver’s license
Other Requirements
• Must adhere to Agency Values and Principles.
• Upholds the ethical standards of the Agency and 6B-1.001 Code of Ethics of the Education Profession in Florida.
• Follows policies and procedures of the Agency
• Must work evenings and weekends as required to fulfill workload requirements.
• Must be able to travel by automobile, plane, train, etc.; occasional overnight travel may be required
• Masters in in Social Work, Psychology, Mental Health, Counseling
• Knowledge of state and school districts policies; knowledge of laws relating to children and families
• Experience working with at-risk youth
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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