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Genuinely cares about people, is concerned about their work and non-work problems, is available and ready to help, is sympathetic to the plight of others not as fortunate, demonstrates real empathy with the joys and pains of others.


Is cool under pressure, does not become defensive or irritated when times are tough, is considered mature, can be counted on to hold things together during tough times, can handle stress, is not knocked off balance by the unexpected, doesn't show frustration when resisted or blocked, is a settling influence in a crisis.


Comes up with a lot of new and unique ideas, easily makes connections among previously unrelated notions, tends to be seen as original and value-added in brainstorming settings.

Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers, gets first-hand customer information and uses it for improvements in products and services, acts with customers in mind, establishes and maintains effective relationships with customers and gains their trust and respect.

Drive for Results

Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very results oriented, steadfastly pushes self and others for results.

Integrity and Trust

Is widely trusted, is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn't misrepresent herself/himself for personal gain.


Practices attentive and active listening, has the patience to hear people out, can accurately restate the opinions of others even when she/he disagrees.

 hands in heart

Job Details

Requisition Number 19-0002
Post Date 4/18/2019
Title Counselor
Type Full Time
City Pensacola
State FL
Description Position Overview: This position is responsible for providing services to girls that include intensive daily case management needs, familial and crisis counseling and leads psycho-educational groups by performing the following duties:
Role and Responsibilities
• Counsels girls whose behavior, school progress, or mental or physical condition indicates need for assistance.
• Consults with parents, teachers, and other agency personnel to determine causes of problems and effect solutions.
• Ensures outcome measures compliance in the girl’s reported progress.
• Attends field trips and other extracurricular activities as required.
• Provides social and skill building educational materials; teaches individual and community responsibility.
• Provides support and direction for girls participating in the program.
• Works in partnership with girls and their families to find a common approach to problem solving, crisis counseling and intervention.
• Provides counseling and peer mediation in crisis situations.
• Facilitates psycho-educational groups.
• Ensures the integration of the Six Developmental Domains and Gender Responsive programming in daily practices.
• Prepares for and participates in care review meetings.
• Prepares for and participates in monthly parent/guardian meetings.
• Sources outside services and ensures the services are responsive to the individual assessment of the girls.
• Ensures girls are transported and cared for in a safe environment (including escorting to bus stop), if needed and is based on the individual Center needs.
• Uses ETO to document in an accurate and timely manner in accordance with PACE policies and regulatory agency standards.
• Leads group counseling sessions to enhance social development of individual students and provides peer support in areas such as grief, stress, abuse or chemical dependency.
• Develops the Individual Treatment Plans (ITP)
• Transports girls as needed to complete job requirement.
• Participates in the intake interview to assess the needs of each girl and family, collaborates with in-take team.
• Coordinates care management and referral services for students and families during program enrollment.
Requirements Qualifications and Education Requirements
• Bachelor’s Degree from four-year College or University with a Major in Social Work, Psychology, and Mental Health, Counseling or a related field
• Minimum three years prior experience preferred
• Knowledge of case management practices.
• Excellent individual, group and family counseling and crisis management skills
• Proficiency in computer skills, database management and/or office software
• Current Florida driver’s license
Other Requirements
• Must adhere to Agency Values and Principles.
• Upholds the ethical standards of the Agency and 6B-1.001 Code of Ethics of the Education Profession in Florida.
• Follows policies and procedures of the Agency
• Must work evenings and weekends as required to fulfill workload requirements.
• Must be able to travel by automobile, plane, train, etc.; occasional overnight travel may be required
• Master’s Degree; Major in Social Work, Psychology, Mental Health, Counseling or a related field
• Knowledge of laws relating to children and families
• Experience working with at-risk youth
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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