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Job Details

Requisition Number 18-0046
Post Date 8/15/2018
Title Parts Manager
City Beach
State ND
Description

Position Specifics:

Department:  Parts

Reports to:    Regional Parts Manager

Supervises:    Parts Counter Salesperson, Shop Parts Counter, and other Parts Staff

 

Purpose:

Manages parts operations within the store location the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control.  Execute parts department standard processes. 

Responsibilities:

  • Works with the Regional Parts Manager to develop and follow an annual parts department budget to provide realistic, attainable and measurable parts sales and profit goals compatible with overall dealership financial and operational objectives
  • Monitors parts sales on a monthly basis to ensure achievement of budgeted sales and profit goals, focusing on improving sales, margin, and net income for the department
  • Participates in the development and execution of the Corporate Parts Marketing Plan
  • Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
  • Assists with counter sales to support customer needs
  • Maintains all departmental tools, equipment, and vehicles in good working order
  • Promotes and merchandises parts and accessories in conjunction with other store locations, including updating showroom for seasonal changes
  • Concentrates on pre-selling, keeping tickets clean and minimizing outstanding tickets
  • May submit warranty claims and return claims within the required time frame to receive maximum credits allowed
  • Ensures department employees have completed the proper John Deere training requirements
  • Participates in recruiting, staffing, scheduling, and employee development activities for employees in the respective location

“In accordance with Federal law and the U.S. Department of Agriculture’s policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, disability, religion, sex and familial status. (Not all prohibited bases apply to all programs.) To file a complaint of discrimination, write to: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call 800-795-3272 (voice) or 202-720-6381 (TDD).”

Requirements

Experience, Education, Skills and Knowledge:

  • 3+ years experience in Parts Department operations 
  • Experience leading others
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Ability to write and speak effectively to individuals and groups
  • Basic understanding of financial principles relative to Parts Department operations
  • Ability to analyze and interpret internal reports
  • Ability to work extended hours and weekends
  • Excellent customer service skills
  • High School Diploma or equivalent experience
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