Job Details

Requisition Number 19-0072
Post Date 10/3/2019
Title Key Account Manager
City Houston
State TX

Summary: Represents and sells company products & services to Key Accounts and HSS sales territories, as assigned. Also assists colleagues, when appropriate, on product and selling strategies.

Essential Duties & Responsibilities

  • Travels throughout assigned territory to call on regular and prospective customers to solicit order and travels throughout territory to call on assigned customers on a regular reach and frequency basis to meet objectives.
  • In conjunction with the Regional Sales Manager and IDN Business Manager will work with others in the region to provide direction and assistance in analyzing their R & C business within key accounts as assigned.
  • Work closely, and share information with Stago functional departments (i.e. Sales Administration, Marketing, and Finance) to ensure their ability to effectively handle the Key Account Manager territory.
  • Achieve sales objectives as assigned by Regional Sales Manager.
  • Understands the importance of reagent “focus” products and communicates this to the customer.
  • Assists with reagent training for HSS and provides assistance to the Regional Sales Manager and Director of Sales on projects, as needed.
  • Displays or demonstrates product features and benefits, using all available and supported Stago tools, and emphasizes sellable features.
  • Continually works to maintain knowledge base for existing and new products.
  • Utilizes all available resources and communication vehicles to develop and maintain customer relationship with key buying influences.
  • Enters all customer account activities and other sales data for current customers into customer relationship management system and keeps up to date.
  • Maintains accurate records and completes administrative and territory reports on time.
  • Quotes prices/terms and prepares sales contracts for orders obtained.
  • Attends trade shows/customer event and demos products as directed.
  • Prepares reports of business transactions and manages expenses within company guidelines.

Education & Requirements:

  • High School Diploma or general education degree required; Bachelor's degree from four-year college or university preferred; Medical Technology degree or certification preferred; 3 to 5 years related experience required.
  • Valid Driver's License. Ability to conduct on-site customer demonstrations and visits
  • Must be able to travel up to 60% of the time; including overnight travel. Ability to travel internationally.


  • To perform this job successfully, an individual should have knowledge of Contact Management systems; Database software. Microsoft Office Suite experience required. In addition the individual should demonstrate advanced proficiency with Excel.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Related scientific/technical knowledge.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate reagent & control requirements for annual usage.
  • Create instrument acquisition options including cash purchase, Reagent Rental and Cost per Reportable.
  • Understanding of profitability calculations with respect to Stago business goals and objectives.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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