Job Details

Requisition Number 17-0075
Title Training & Development Supervisor
City Columbia
State MD
Description

Training & Development Supervisor – Columbia, MD – Training Department

 

Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Our products include Gas Chromatographs, Liquid Chromatographs, Mass Spectrometers, Total Organic Carbon Analyzers, UV-Vis Spectrometers, Fluorescence, Atomic Absorption, IR, X-Ray, and Universal Testing Machines. In 1975, SSI Corporate Headquarters was established in Columbia, Maryland and we currently have nine regional offices coast to coast.

 

Shimadzu Scientific Instruments Inc. is currently seeking to hire a Training & Development Supervisor to assist and lead our growing Training department! Details below:

 

Position Summary:

The individual in this position is responsible for assisting the Training & Development Manager with improving organizational productivity and efficiency, via an internal (employee development) and external (customer) training program. This individual is responsible for working with various company groups including marketing, service, sales, and tech support both in the Corporate Office and the Regional Offices to establish training programs unified to a Shimadzu Standard, that meet the current internal and external customer needs.  These trainings will be developed to adapt current adult training philosophies and utilize modern training methods such as micro-training packets, e-learning, gamification, etc.  This individual will also work with HR to create and implement, developmental trainings and programs designed to build a competent and educated workforce that will meet the demands of an everchanging work place.  This position will also work closely with the Onboarding & Training Specialist in the continued development of onboarding materials and will function as a backup to the Onboarding Program when needed.  Responsibilities include developing and maintaining a strong working relationship/rapport with company knowledge experts; in-order to effectively coordinate and implement training initiatives & programs as directed. As well as, other related duties that may be assigned from time to time.

This position is to act as the right hand -go to person for the Training and Development Manager by assisting him/her in executing an effective adult learning program(s), which will enrich the employee population to succeed at daily tasks, while moving the overall workforce in a direction of career development and growth. Additionally, the incumbent may be called upon to act in a substitute capacity during any absence of the manager.

This position’s focus is to assist with the development, implementation, organization, and administration of the company’s internal (employees) and external (customers) training and development programs, via a University style platform.  Build solid cross –functional relationships, which enable you to enact the required training via technical expertise employed at the company.  This position will be a key party to Shimadzu move towards becoming the industry leader in laboratory instrumentation and instruction, through employee and customer training and development.

Additional Functions:

  1. Assist with the creation and implementation of internal training curricula and developmental programs, specific to employee job task needs.
  2. Assist with developing, monitoring, and tracking employee development plans. Requires strong working relationships with management companywide to identify employee skill requirements, deficiencies and develop appropriate training remedies.
  3. Work with the various departments at corporate and in the regions to establish trainings that meet a uniform Shimadzu Training Standard.
  4. Work with the Safety Coordinator to develop and deliver required Safety Trainings to all employees.
  5. Assist new hire e-training program including development of curriculum. Includes items such as phone, expense report, wellness, IT system training, HR training, and when needed leading instruction on these items.
  6. Evaluate and improve upon the current external training program, by providing a positive and professional customer service experience.  This is done through addressing customer requests in a timely fashion, assist customers with course registration ...
  7. Coordinates all aspects of training program including scheduling, communication, registration, attendance and evaluations.
  8. Partner with subject matter experts to produce of effective training materials as required by instructors.  PowerPoint, presentations, workbooks, web-based training and other resources.
  9. Assist Training & Development manager with assessing external training vendors, materials and presenters as requested.
  10. Assist the training manager with internal marketing, service, sales and operational departments with follow up on their creation and implementation of training classes/materials in a variety of formats/media.
  11. Assist the monthly training catalog production – both employees and customers.
  12. Develop and maintain communications such as bulletin boards, newsletters, SharePoint and Ultipro to ensure employees and customers are informed of available training programs.
  13. Work with the Onboarding Specialist to Track and record all training taken by employees and customers.
  14. Become the Learning Management Systems (LMS) systems expert. Manage reporting and analytics for evaluating training programs for quality, changes and enhancements
  15. Provide back up support to the administrative assistant as needed during heavy class volume or absences.
  16. Fill in for the training department manager when absent.
  17. Coordinates any external training classes and vendor logistics.
  18. Open the training center and assure that all areas are ready to accept students
Requirements

Knowledge Requirements:

 

CASUAL

WORKING

THOROUGH

Japanese Culture

Customer Relations

Organizational Skills

System Troubleshooting

Product Knowledge

Telephone Skills

Shimadzu Organization

Ability to Adapt to New Ideas

 

Record Keeping Skills

Time Management

Communication / Presentation Skills

People /Interpersonal Skills

Administrative Skills

Computer Literacy (Database/LMS)

Creation of Developmental Programs

Adult Teaching/Learning Styles

Creation of a training program

 

 

Problem Solving Requirements:

Incumbent must be proficient in providing organizational and administrative support to internal (employee) and external (customer) training programs. Must have to follow policy and procedures, and when needed, make independent decisions based on company protocol/policies. A self-starter, highly motivated and exceptional problem-solving skills.

Education and/or Experience Requirements:

Incumbent must have a Bachelor’s Degree in education or relevant field, with at least five (5) years of experience working in employee and/or training related disciplines, which include building strong working relationships. Ability to work with a variety of people, both internal and external; as well as, across disciplines and organizational levels. A proven track record of providing administrative and organizational/recordkeeping skills, as well as, being detailed oriented and providing professional customer service are required. Dependable work ethic and ability to keep material confidential is required.  Ability to create and implement employee educational & skill broadening training and developmental programs is required.

 

Shimadzu Scientific Instruments is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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