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Title Assist. Apartment Manager-TC
City Kalamazoo
State MI
Employment Type Full Time
On-Call No
Weekend Hours Yes
Travel No
Description Herman & Kittle Properties— Assistant Apartment Manager-Tax Credit
Location: Kalamazoo, MI

**Eligible for a sign-on bonus of $750**

The assistant apartment manager is responsible and accountable for assisting in on-site operations at an apartment and community. The assistant apartment manager supports the organization’s mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership. Be the Role-Model and Ambassador for Herman and Kittle Properties.

• Work with potential residents to understand their needs and help them find apartments that meet those needs.
• Capture sales—show and lease apartments to customers, helping them with paperwork and filing the paperwork accordingly.
• Make sure that paperwork is complete, files are properly prepared, and date is entered into the computer system.
• Build positive relationships with current residents to promote customer satisfaction and help maintain occupancy rates.
• Market the property through advertising, print media, websites, social media, networking, word of mouth, referrals, etc.
• Help with reception duties: greet residents/visitors, answer calls, complete work orders, etc.
• Other duties as may be assigned from time to time.
• Previous tax credit is strongly preferred
•Must have strong communication and people management skills.
• Must understand customers’ needs and respond to them, connecting them with the right solution; must be able to market and sell.
• Must be very organized, with a strong attention to detail; must stay on top of paperwork.
• Must be flexible and able to shift priorities if needed.
• Language Skills - Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one-on-one or in small groups.
• Math Skills - Ability to add, subtract, multiply, divide using whole numbers, fractions and decimals. Ability to compare rate, ratio and percentages and interpret basic graphs.
• Reasoning Skills - Ability to carry out detailed, but uninvolved written or oral instructions with common sense understanding. Ability to deal with problems that involve few variables in standardized situations.
• Computer Skills – Beginner experience with MS Office.
• High school diploma or general education degree (GED)

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An Equal Opportunity Employer