Job Details

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Requisition Number 17-0195
Post Date 4/27/2017
Title DGR Store Manager (FL)
Employment Type Full Time
City Natchitoches
State LA
When you work at Goodwill, you’re part of an organization committed to helping put people to work throughout north Louisiana. Everyone at Goodwill Industries of North Louisiana, Inc. plays an important role, regardless of their position. Our people are our biggest asset, and we are looking to add more leaders to our team. Goodwill offers a unique retail experience along with the mission of helping those with barriers to employment, which adds a sense of accomplishment no other retailer can match.

Join the Goodwill team and help us achieve our mission of improving people’s lives through the power of work!
If you’re looking for a management opportunity where you can help employees grow and learn, join the Goodwill team! Goodwill Store Managers excel at developing their team’s talent and ensuring a high-quality shopping experience at our retail stores. If you want to be part of an organization that transforms lives through the power of work, then apply today!
If you have at least two years management experience and a bachelor’s degree or four years of experience in retail and two years of management experience, then complete the online application process detailing your accomplishments.
To be considered for this position, please apply online at the link below. To see a list of all our current openings and to learn about how our organization is changing lives, visit

Job Requirements
Essential Functions
• Manage and motivate employees to obtain preset sales goals.
• Be knowledgeable of, and ensure compliance with, all company policies and procedures, as well as legal requirements, at all times.
• Oversee customer service including: ensuring prompt and accurate checkout, responding to customer complaints and concerns, handling refunds, exchanges and price changes as and when required
• Ensure standards for quality, customer service and health and safety are met.
• Responsible for managing the store budget to meet budget objectives.
• Ensure proper adherence to the cash handling policies and procedures.
• Ensure all employees receive the appropriate training based on their job, including spot checking quality of work, coordinating with other departments as appropriate and implementing policies and procedures.
• Provide and/or organize training and development for employees.
• Implement marketing plan of company and coordinate all in store promotions.
• Create and maintain overall store presentation, including window displays, end caps, etc. Ensure overall cleanliness, and appeal of store.
• Ensure proper administration of all store paperwork in a timely manner including items such as human resources forms, performance reviews, monthly safety paperwork, weekly employee schedule, supply order form, daily sales paperwork, processing activity, donation activity report, time management and store inspections.
• Ensure all employees are scheduled in a manner that ensures floor coverage while not exceeding preset labor hours. Operate store effectively to prevent unnecessary overtime hours.
• Responsible for administration of human resources policies and procedures consistently, such as employment process (i.e. interviewing, hiring, etc.), corrective action, attendance and employee termination. and coordinate with Human Resources as necessary:
• Regular, reliable attendance, as defined in Goodwill’s attendance policy.
• Other duties as assigned by management.
Requirements Required Skills
Education and/or Experience:
• Bachelor’s degree from an accredited college/university and two (2) years’ supervisory experience OR high school diploma/GED or equivalent and four (4) years’ experience in sales, retail or marketing and two (2) years’ supervisory experience.
Certificates, Licenses, Registrations:
• Possess a privately owned vehicle and valid license or must be able to access locations, possibly at a moment’s notice that may not be accessible by public transportation. Certified forklift operator, or be able to obtain certification within three (3) months of hire.
• A background screening and reference checks will be completed as a condition of employment.

Knowledge and Skills
• Able to understand, communicate, comply with and enforce policies and procedures.
• Able to learn new processes quickly and possesses strong organizational skills.
• Able to problem-solve, prioritize and be able to multi-task.
• Able to work independently with minimal supervision.
• Able to travel to and work at other locations as needed.
• Able to do basic math (addition, subtraction, multiplication and division) and manage a budget.
• Able to read and complete forms.
• Able to lift or carry loads weighing over 50 pounds continuously.
• Able to push or pull loads weighing over 50 pounds continuously.
• Basic computer skills (Basic Excel and E-mail).
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An Equal Opportunity Employer