Job Details

Requisition Number 18-0129
Post Date 10/9/2018
Title Entry Level Account Manager
City Omaha
State NE
Company Medical Diagnostic Laboratories LLC

Medical Diagnostic Laboratories, LLC (MDL) is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.

MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).

MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team!

As an Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.




  • Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients.
  • Establish positive long-term client relations.
  • Educate and train clients, research problems and coordinate solutions between the laboratory and client.
  • Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
  • Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
  • Maintain knowledge of competitors and their presence in assigned territory.


  • 1-3 years of successful laboratory customer service experience calling on physician offices.
  • BA/BS or equivalent experience preferred.
  • Confirmed ability to establish, maintain and retain loyal relationships while successfully managing service requirements of clients is critical for success in this position.
  • Well developed multi-tasking and organizational skills are keys to success.
  • Energy, motivation, enthusiasm, and integrity.
  • Excellent written and verbal communication skills.
  • Must demonstrate sound judgment and decision making ability.
  • Computer proficiency in MS Office, Excel, e-mail and internet functions.
  • Knowledge of laboratory testing and competing products.
  • Must be able to travel within the coverage area and occasionally nationwide.

We Offer:

  • Competitive Salary & Commission Plan
  • Company Car
  • Medical, Dental & Vision Insurance
  • Short and Long Term Disability
  • Life Insurance
  • Dependent Care Flex Spending Account
  • Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
  • Legal Plan & Identity Theft Protection
  • 401(k) Plan
  • Paid Vacation & Holiday

Visit us at

Medical Diagnostic Laboratories, L.L.C. is an Equal Opportunity Employer


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