Medical Diagnostic Laboratories, LLC (MDL) is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).
MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team!
As an Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.
Responsibilities:
- Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients.
- Establish positive long-term client relations.
- Educate and train clients, research problems and coordinate solutions between the laboratory and client.
- Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
- Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
- Maintain knowledge of competitors and their presence in assigned territory.