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Requisition Number 19-0042
Post Date 4/17/2019
Title Ticket Sales - Seasonal
City Tipton
State PA
Description Summary:
Sell All-Day Fun Passes and provide excellent customer service to guests.

Essential Functions:
• Take control of money box and tickets/wristbands at beginning of shift; verify money; verify ticket and wristband number.
• Follow proper ticket booth opening and closing procedures.
• Sell all-day fun passes.
• Effectively operate a POS register.
• Band customers in a timely manner.
• Accurately count money and give correct change.
• Correctly verify various coupons (i.e. out of date coupons, amount of coupon, etc.).
• Provide excellent customer service.
• Greet customers in a friendly manner; essentially, you are the first point of contact the guest has with the park.
• Must have a general knowledge of the park.
• Ability to understand and effectively answer general customer service questions.
• Handle customer complaints in a professional manner.
• Must work in various weather and environmental conditions including but not limited to direct or indirect sunlight, heat, humidity, rain, hail, cold.

Other Responsibilities:
• Maintain and protect employee, customer, and consumer confidentiality.
• Report to and from work at assigned time.
• Complete other duties as assigned.
• Must be honest and reliable.
• Must be able to work in a team atmosphere. Provide help and support to co-workers on an ongoing basis.
• Adhere to dress code policy.
Requirements Educations & Qualifications:
Minimum of a High School Diploma or GED required with ability to accurately perform basic math calculations. Must be organized and detail oriented and have excellent interpersonal and communication skills. Must be committed to providing excellent customer service. Must be able to work in fast-paced environment and work various hours including days, evenings, weekends and holidays.
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An Equal Opportunity Employer