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Requisition Number 17-0003
Post Date 1/5/2017
Title Ticket Sales
City Tipton
State PA
Description Ticket Sales - Seasonal

FLSA Status: Seasonal; Hourly, Exempt

Pay Rate: $7.50

Education and Qualifications:

Minimum of a High School Diploma or GED required. Ability to perform
basic math skills. Must be organized and detail oriented and have excellent interpersonal and communication skills. Must be committed to providing excellent customer service. Must be able to work various hours including days, evenings, weekends and holidays.

Job Summary:

Provide excellent customer service to guests.

Reports to: Office Manager

Responsible for: Ticket Seller Booth

Physical Requirements: Contact Human Resources

Essential Functions:

1. Take control of money box and tickets/wristbands at beginning of shift.
• Verify money.
• Verify ticket and wristband number.

2. Follow proper ticket booth opening and closing procedures.

3. Sell all-day fun passes.
• Effectively operate a POS register.
• Ability to work in a fast paced environment.
• Band customers in a timely manner.
• Basic math skills to count money and give correct change.
• Must be accountable for money and tickets/wristbands.
• Correctly verifying various coupons (i.e. out of date coupons, amount of coupon, etc.).

4. Excellent customer service.
• Greet customers in a friendly manner; essentially, you are the first point of contact the guest has with the park.
• Must have a general knowledge of the park.
• Ability to understand and effectively answer general customer service questions.
• Handle customer complaints in a professional manner.

Other Responsibilities:

1. Maintain and protect employee, customer and consumer confidentiality.

2. Report to and from work at assigned time.

3. Must be honest and reliable.

4. Must be able to work in a team atmosphere. Provide help and support to co-workers on an ongoing
basis.

5. Adhere to dress code policy.

6. Maintain an organized work environment.


Requirements Education and Qualifications:

Minimum of a High School Diploma or GED required. Ability to perform
basic math skills. Must be organized and detail oriented and have excellent interpersonal and communication skills. Must be committed to providing excellent customer service. Must be able to work various hours including days, evenings, weekends and holidays.
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An Equal Opportunity Employer