Job Details

Requisition Number 16-0213
Post Date 1/27/2017
Title Order Processor
City Carlsbad
State CA
Description

Are you looking for an exciting opportunity?

We currently have a full-time opening for an Order Processor in our Carlsbad, CA headquarters.  If you are looking for a fast paced environment where you can make a difference every day, then this is the opportunity for you!  This position is responsible for receiving and accurately entering orders from customers and Sales Representatives in a timely manner. This position is also responsible for various reporting on brace orders, Breg Feedback Forms (BFFs), orders entered and assists the team and other departments in a variety of projects.

Your day will be very busy… you will:

  • Receive customer orders through a variety of sources including fax, email, mail, internal customers and other Customer Care Representatives.
  • Enter data into the Oracle system with accuracy and within department performance indicators.
  • Make outbound calls to Sales Reps/Customers if clarification on order information is needed.
  • Issue Credit / rebills to the Credit/Rebill processor when applicable.
  • Work with the brace line to ensure accurate information is relayed when handling returns.
  • Perform other clerical and administrative duties as assigned and in accordance with time availability.
  • Be the primary backup for mailroom including processing of invoices and statements and outgoing mail.
  • Cover receptionist desk and duties during breaks, lunch, and PTO (if applicable).

The right person to join our team is... 

A dependable, honest, hard-working person who enjoys teamwork and is a positive influence on others.  Someone who is detail oriented, focused on accuracy, can follow systems, is able to multi-task and communicate effectively.

What your background will be:

  • 2+ years of experience in data entry, order processing or customer service.
  • Intermediate or better experience with programs such as Word, Excel, Cognos Reporting, including the ability to compose and understand data grouping and data selection criteria and formulas.
  • Previous Oracle experience is preferred.

In 2015 Breg was awarded The National Business Research Institute (NBRI) circle of Excellence Award for employee engagement AND Breg has been awarded as one of the Best Places to work in San Diego in 2014 by “The U-T San Diego Top Workplaces”

If you meet the requirements above and would like to apply for this position, please visit our website at www.breg.com and click on the ‘Careers’ section.

Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply.

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