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Requisition Number 17-0077
Post Date 10/5/2017
Title Program Coordinator, Data Operations
City Chicago
State IL
Description About the American College of Surgeons

The American College of Surgeons is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 80,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org.

Summary: The Program Coordinator provides support and day to day coordination for the Trauma Programs data collection process, participation tracking, and conducts analyses in support of data quality and reporting. In addition, the coordinator supports the Research Dataset (RDS) and Participant Use File (PUF) process, from application on through fulfillment.

This Exempt position will report to the Program Manager, Data Operations in the Division of Trauma.

Primary Responsibilities:

• Coordinates all aspects of the data collection process, including website updates, written communications, tracking and follow up, data quality monitoring, HIPPAA agreements and training materials.

• Provides customer support to participating hospitals on all aspects of the program and maintains a database on customer support issues and FAQS.

• Coordinates the dataset request and fulfillment process for the RDS, PUF and custom datasets.

• Conducts analyses in support of data quality monitoring and hospital reporting

• Conducts TQIP, NTDB, TQP Participant Hub and Data Center website content.

• Other duties as assigned.
Requirements • Bachelor’s Degree from an accredited college or university is required.

• Minimum of two years’ experience in related role required.

• Experience using Microsoft Excel is required. Advanced skills a plus.

• Strong working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint), and Adobe Acrobat.

• Excellent communication skills (verbal and written) necessary to effectively interact with all levels of organization.

• Capable of providing excellent customer service.

• Attention to detail and organizational skills.

• Display high level of energy and thrive in a fast-paced environment.

• Self-motivated and able to work independently and as a member of a team.

• Ability to plan and prioritize workload and meet deadlines.

• Ability to establish strong working relationships with all division teams and management.

• Experience in Associations, professional services, healthcare, and/or education desired.


Fiscal Management: This position is required to provide staff support to the supervisor in the development of the unit’s annual budget, program or project budget. As well as, consult with supervisors on project or program budget status.

Physical/Work Environment: Fast paced with significant people interaction. No lifting over 20 pounds, minimal reaching bending and stooping. Performs work in a normal office environment with long hours in front of the computer.
Other Necessary Requirements: Evening or weekend duties may be required. Moderate travel for activities such as out of town meetings is required.
The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.
The American College of Surgeons will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Equal Opportunity Employer of Minorities, Females, Protected Veterans,
and Individuals with Disabilities
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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An Equal Opportunity Employer