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Requisition Number 19-0079
Post Date 10/23/2019
Title National Cancer Database User Support Specialist
City Chicago
State IL
Description

About the American College of Surgeons

The American College of Surgeons is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients.  The College has more than 80,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org.

Summary:  

​This position provides technical assistance to National Cancer Database (NCDB) customers including review of the NCDB data submission process, communicating with programming staff to investigate and resolve data processing questions, and responding to inquiries affecting data items and processes through a variety of communication channels. 

This position is based in our home office in Chicago, Illinois and the work will be done onsite.

This exempt position will report to the NCBD Information, Technology and Data Standards Sections Manager in the Division of Research & Optimal Patient Care.

Primary Responsibilities:

  • ​Provide technical support for all NCDB quality improvement and research reporting tools, and provide feedback to internal and external users.
     
  • Support revisions and updates for the definition of data collection in reporting software/manual in collaboration with registry community, i.e. NAACCR.
     
  • Review quality measure specifications and supporting documentation for current and future collection of relevant data items. 
     
  • Provide registrar support across Cancer Programs and performs CoC Survey rating of NCDB related accreditation standards. ​
     
  • Other duties as assigned.
Requirements
  • Bachelor’s degree from an accredited College or University is strongly preferred.
  • Must be a Certified Tumor Registrar (CTR) or CTR-eligible (must be able to obtain CTR within first year).
     
  • Minimum of 4-7+ years of experience in a similar field or role required.
     
  • Experience working in a CoC-Accredited hospital is preferred.
     
  • Knowledge of cancer registry manuals and guidelines.
     
  • Knowledge of cancer disease processes and treatments and/or knowledge of human anatomy and physiology is a plus.
  • Excellent communication skills (verbal and written) necessary to effectively interact with all levels of organization.
  • Capable of providing excellent customer service.
  • Attention to detail and organizational skills.
  • Must be able to multi-task.
  • Knowledge of Microsoft Office Products (Outlook, Word, Excel).
  • Display high level of energy and thrive in a fast-paced environment.
  • Self-motivated and able to work independently and as a member of a team.
  • Ability to plan and prioritize workload and meet deadlines.
  • Ability to establish strong working relationships with all division teams and management.

Physical/Work Environment: Fast paced with significant people interaction. No lifting over 20 pounds, minimal reaching bending and stooping. Performs work in a normal office environment with long hours in front of the computer.

Other Necessary Requirements: Regular weekday business hours Monday - Friday.  Minimal travel for activities such as out of town meetings is required.

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities.  If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.

The American College of Surgeons will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 

 

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
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  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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An Equal Opportunity Employer